Returns & Exchanges
K-Way Official Online Store offers a hassle-free return policy allowing you to return or exchange your technical outerwear within 30 days of purchase, provided the items are in their original, unworn condition with tags attached.
Initiate Your Request
Log into your account or visit our online returns portal with your order number and email address to select the items you wish to return.
Package Your Gear
Place the items securely in their original packaging and include the printed return authorization form inside the box.
Ship the Package
Attach the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing